:root{color-scheme:light;--bg:#ffffff;--panel:#ffffff;--raised:#f3f4f1;--line:#cdd3c9;--gold:#80601c;--text:#20271f;--muted:#566050;--green:#24713a;--red:#ad3026;--blue:#245b91}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:14px/1.6 'Segoe UI',Arial,sans-serif}button,input,textarea,select{font:inherit}button,summary{cursor:pointer}button{background:var(--raised);border:1px solid var(--line);border-radius:7px;color:var(--text);padding:9px 14px}button:hover{border-color:var(--gold)}button:disabled{opacity:.5;cursor:wait}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,summary:focus-visible{outline:2px solid var(--gold);outline-offset:3px}.primary{background:#dfbf70;color:#242010;border-color:#ad8738;font-weight:650}.danger{color:var(--red)}input,textarea,select{display:block;width:100%;padding:10px 12px;background:var(--bg);border:1px solid var(--line);border-radius:6px;color:var(--text);min-width:0}input[type=checkbox]{display:inline-block;width:17px;height:17px;accent-color:var(--gold)}label{display:grid;gap:7px;font-size:12px}textarea{resize:vertical}h1,h2,h3,p{margin-top:0}h1{font-size:38px;line-height:1.2;letter-spacing:-1px;margin-bottom:15px}h2{font-size:24px;line-height:1.3}h3{font-size:16px}.muted,small{color:var(--muted)}small{font-size:11px;display:block}.eyebrow{font-size:10px;letter-spacing:2px;font-weight:600;color:var(--gold);margin-bottom:10px}.brand{display:flex;align-items:center;gap:12px}.brand img{width:43px;height:43px}.brand strong{font-size:17px;letter-spacing:2px}.brand small{font-size:8px;letter-spacing:1px}.login{min-height:100vh;display:grid;grid-template-columns:1.15fr 1fr}.login-brand{padding:45px 7%;border-right:1px solid var(--line);display:flex;flex-direction:column;justify-content:space-between;gap:70px;background:radial-gradient(ellipse at bottom left,#89722b20,transparent 70%)}.login h1{font-size:54px}.login em{font-style:normal;color:var(--gold)}.lead{font-size:18px;color:var(--muted)}.tags{display:flex;flex-wrap:wrap;gap:8px;margin-top:30px}.tags span{border:1px solid var(--line);border-radius:30px;padding:7px 12px;font-size:10px;color:var(--gold)}.login-form{align-self:center;justify-self:center;width:100%;max-width:460px;padding:35px}.login-form label{margin:22px 0}.login-form .primary{width:100%;display:flex;justify-content:space-between;margin-top:27px}#loginError{color:var(--red);margin-top:15px}#app{min-height:100vh;display:grid;grid-template-columns:235px minmax(0,1fr)}aside{padding:29px 20px;height:100vh;position:sticky;top:0;border-right:1px solid var(--line);background:#f7f8f5;display:flex;flex-direction:column}aside .brand{margin-bottom:48px}aside .eyebrow{margin-left:10px}nav{display:grid;gap:8px}nav button{background:transparent;text-align:left;color:var(--muted);border-color:transparent;padding:12px}nav button.active{background:#b89a4315;color:var(--gold);border-color:#66572d}nav button span{float:right}.aside-foot{margin-top:auto;color:var(--green);font-size:11px}.aside-foot small{margin-top:7px}.dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--green);margin-right:5px}.workspace{min-width:0}header{height:92px;padding:20px 36px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;background:#f7f8f5;gap:12px}header .eyebrow{margin-bottom:2px}header strong{font-size:16px}.header-actions{display:flex;align-items:center;gap:9px}.header-actions span{font-size:12px;color:var(--muted);margin-right:8px}.header-actions button{font-size:11px}main{padding:36px;max-width:1800px;margin:auto}.heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:26px}.heading p{margin-bottom:0;color:var(--muted);max-width:720px}.stats{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;margin-bottom:27px}.stat{padding:18px 20px;background:var(--panel);border:1px solid var(--line);border-radius:9px;text-align:left}.stat small{font-size:11px}.stat strong{display:block;font-size:30px;font-weight:500;margin-top:9px}.stat.active{border-color:var(--gold)}.stat span{font-size:10px;color:var(--gold);float:right}.toolbar{display:flex;align-items:end;flex-wrap:wrap;gap:12px;margin-bottom:18px}.toolbar label{flex:1;min-width:130px}.toolbar input[type=search]{min-width:220px}.toolbar button{white-space:nowrap}.card{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:24px;margin-bottom:20px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;white-space:normal}th{font-size:10px;letter-spacing:1px;text-transform:uppercase;color:var(--muted);font-weight:600;text-align:left}th,td{padding:15px 12px;border-bottom:1px solid var(--line)}td{font-size:12px;vertical-align:top}tbody tr:last-child td{border-bottom:0}td .subject{display:block;color:var(--text);background:transparent;border:0;padding:0;text-align:left;font-size:13px;font-weight:600;min-width:170px}td .subject:hover{color:var(--gold)}.ticket-num{color:var(--gold);font-size:10px}.pill{display:inline-block;padding:3px 8px;border-radius:20px;font-size:10px;white-space:nowrap;background:#a2ab9c14;color:var(--muted);border:1px solid #a2ab9c22}.pill.open,.pill.high{color:var(--gold);background:#d8b86a12}.pill.progress{color:var(--blue);background:#a8bedb12}.pill.resolved{color:var(--green);background:#8ccd9c12}.pill.urgent,.overdue{color:var(--red)}.pager{display:flex;justify-content:space-between;align-items:center;margin-top:18px;color:var(--muted);font-size:12px}.pager>div{display:flex;gap:8px}.empty{text-align:center;padding:45px 20px;color:var(--muted)}.empty strong{display:block;color:var(--text);font-size:18px;margin-bottom:8px}.notice{border-left:2px solid var(--gold);background:#d8b86a0a;padding:14px 18px;margin-bottom:22px;color:var(--muted);font-size:12px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.wide{grid-column:1/-1}.actions{display:flex;gap:10px;justify-content:flex-end;margin-top:24px}.check{display:flex;align-items:center;gap:9px}.checks{display:grid;gap:8px;padding:15px;background:var(--bg);border:1px solid var(--line);border-radius:7px;max-height:230px;overflow:auto}.detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px}.message{background:var(--panel);border:1px solid var(--line);border-radius:9px;padding:22px;margin-bottom:16px}.message.internal{border-color:#736030;background:#d8b86a09}.message-head{display:flex;justify-content:space-between;gap:12px;margin-bottom:14px;font-size:12px}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;color:var(--text);font-size:14px}.attachment{display:inline-block;margin:12px 8px 0 0;font-size:11px}.facts{display:grid;gap:17px}.facts p{margin:0}.facts small{margin-bottom:3px}.timeline{padding:0;list-style:none;font-size:12px}.timeline li{border-left:1px solid var(--line);padding:0 0 20px 15px;white-space:pre-wrap;overflow-wrap:anywhere}.inline-link{color:var(--gold);background:transparent;border:0;padding:0}footer{padding:15px 36px;border-top:1px solid var(--line);font-size:10px;color:var(--muted)}dialog{background:var(--panel);color:var(--text);border:1px solid var(--line);border-radius:12px;width:min(720px,95vw);max-height:90vh;padding:25px}dialog::backdrop{background:#000a}.modal-head{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:20px}.modal-head h2{margin:0;font-size:21px}#busy{position:fixed;inset:0;background:#ffffffed;z-index:30;display:flex;align-items:center;justify-content:center;flex-direction:column}.spinner{width:32px;height:32px;border:3px solid var(--line);border-top-color:var(--gold);border-radius:50%;animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}#toast{position:fixed;bottom:25px;right:25px;max-width:480px;background:var(--raised);border:1px solid var(--gold);border-radius:8px;padding:15px 20px;z-index:50;white-space:pre-wrap}#printArea{display:none}[hidden]{display:none!important}@media(max-width:1200px){#app{grid-template-columns:205px 1fr}main{padding:25px}.stats{gap:8px}.stat{padding:14px}.detail-layout{grid-template-columns:minmax(0,1fr) 250px}.login h1{font-size:43px}}@media(max-width:850px){.detail-layout{grid-template-columns:1fr}.stats{grid-template-columns:repeat(3,1fr)}header{padding:15px 20px}.header-actions{flex-wrap:wrap;justify-content:flex-end}.header-actions span{width:100%;text-align:right}.login-brand{padding:30px}.login h1{font-size:34px}}@media(max-width:650px){.login{grid-template-columns:1fr}.login-brand{padding:24px;border-right:0;border-bottom:1px solid var(--line);gap:0}.login-brand>div:nth-child(2),.login-brand>small{display:none}.login-form{padding:30px}#app{grid-template-columns:1fr}aside{height:auto;position:static;padding:15px}aside .brand{margin-bottom:15px}aside>.eyebrow,.aside-foot{display:none}nav{display:flex;overflow:auto}nav button{white-space:nowrap;font-size:11px}nav button span{display:none}header{height:auto;min-height:90px}main{padding:20px}.heading{align-items:start}.heading h1{font-size:28px}.heading button{font-size:11px}.stats{grid-template-columns:repeat(2,1fr)}.stat strong{font-size:23px}.form-grid{grid-template-columns:1fr}.wide{grid-column:auto}.card{padding:16px}.toolbar label{min-width:42%}th,td{padding:12px 8px}.message-head{flex-wrap:wrap}footer{padding:15px}#toast{left:15px;right:15px;bottom:15px}}@media print{body{background:white;color:black;font:11pt Arial}#app,#login,dialog,#busy,#toast{display:none!important}#printArea{display:block}#printArea h1{font-size:22pt}#printArea article{border:1px solid #ccc;padding:12px;margin:12px 0;break-inside:avoid;white-space:pre-wrap;overflow-wrap:anywhere}#printArea small{color:#444}#printArea table{font-size:10pt}#printArea th,#printArea td{border-bottom:1px solid #ddd;color:black}#printArea .internal-label{font-weight:bold} }
aside{min-width:0}@media(max-width:650px){#app{grid-template-columns:minmax(0,1fr)}.heading>div{min-width:0}.heading>button{flex-shrink:0}.header-actions{min-width:0}.toolbar input[type=search]{min-width:0}}

/* Tema claro: contraste para leitura, navegação e estados. */
input::placeholder,textarea::placeholder{color:#626c5d}nav button{color:#424d3c}nav button.active{background:#f6edcf;color:#674b13;border-color:#b59850}.pill{background:#f0f2ee;border-color:#cdd3c9}.pill.open,.pill.high{background:#faf0d7}.pill.progress{background:#eaf2fb}.pill.resolved{background:#e8f5eb}.pill.urgent{background:#fcecea}.message.internal{background:#fff8e5;border-color:#c4a965}.notice{background:#fff9ec}dialog::backdrop{background:#15201066}#toast{box-shadow:0 5px 24px #1722101a}.brand img{border-radius:10px}button:disabled{opacity:1;color:#72796c;background:#f1f2ef;border-color:#d5dacd}.login-brand{background:radial-gradient(ellipse at bottom left,#f8f0d7,transparent 70%)}

/* Filtros com colunas independentes, sem sobreposição dos campos. */
#filterForm{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:14px;align-items:end}#filterForm>label{min-width:0;width:100%}#filterForm input,#filterForm select,#filterForm input[type=search]{min-width:0;width:100%;max-width:100%;box-sizing:border-box}#filterForm>button{width:100%}@media(max-width:650px){#filterForm{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}#filterForm>label:first-child{grid-column:1/-1}}